Peace can be attained in solitude. If you are surrounded by people and working towards the same goal, flurry of multiple emotions are bound to flow. When I and my colleagues are on same page, office feels like home, but what happens if the situation is complete vice versa.
It causes resistance, interpersonal conflicts and personality cult in the office resulting in low productivity Interpersonal conflict is a common scenario in office premises, but a smart leaders knows how and when to turn the table.
What is interpersonal conflict
Before we discuss how to overcome interpersonal conflicts, do you know what exactly interpersonal conflict is? Interpersonal conflict only occurs, when people start interfering at each other work causing disagreement over various issues. Everyone has its own work style and ethics and regular interference causes frustration and generates negative emotions.
How to overcome interpersonal conflicts
Discuss face to face-The best way to overcome interpersonal conflict is discuss the issue face to face. Face to face communication is about exchange of ideas, skills, likes and dislikes and describing the border line and establishing mutual respect for each other opinions and inputs.
Use a mediator– Here come the role of a leader to display is charisma and leadership skills by using his effective communication skills to settle interpersonal conflicts. If the situation is really volatile and grueling, you can act as a mediator and propose the resolution over the concerns between the two parties being completely neutral.
Be apologetic- Don’t create any conflict from your part, instantly apologize for your mistakes. Every situation has two aspects and without recognizing both, one can never reach the final conclusion. Try to fit in other person shoes too, without getting into action.
Wisdom tree solution powered leadership training program organized in Mumbai discussed complete spectrum about the importance of interpersonal skills and how to resolve conflicts in office place. The candidates put up interesting questions making the interaction exciting. Finally the trainers gave a full fledged speech on overcoming interpersonal skills. The above mentioned points are just few highlighted points of the entire discussion.